Employment at Heartland CARES means that you are part of a dedicated team that consistently strives for excellence in delivering health care services and social service support to individuals and families impacted by HIV/AIDS.

Heartland CARES, Inc. is an equal opportunity employer (EOE). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Heartland CARES will post job listings on this page as they become available.

POSITION: Communications and Outreach Coordinator
DEPARTMENT: Operations
REPORTS TO: Administrative Operations Manager
STATUS: Fulltime, non-exempt
REVISION: September 2018

The Communications and Outreach Coordinator organizes community health and education events and speaking engagements; assists with prevention and testing activities; recruits and manages volunteers; assists with logistics and data entry for fundraising activities and special events; assists with reports, publications and newsletters; and designs and implements social media and website activities.


• Manage the agency’s web site and social media platforms; design and implement social media campaigns; and develop and oversee the overhaul of the current HCI website
• Coordinate details of organization-sponsored events such as community HIV testing, health fairs, World AIDS Day, client social and fundraising activities, donor recruitment/retention activities and signature fundraising events
• Assist in efforts to publicize events
• Assist with writing and distributing press releases
• Assist with design and editing of promotional materials, including advertising
• Locate and negotiate contracts for event spaces
• Assist with the securing of sponsorships
• Send invitations and manage RSVP lists
• Coordinate event logistics, including registration and attendee tracking, presentation and materials support and pre- and post-event evaluations.
• Maintain brochures, table-top displays, and other materials
• Research and organize public speaking opportunities for senior staff and volunteers
• Assess organizational needs for volunteers
• Recruit and supervise volunteers for office support, projects and special events
• Maintain searchable list of volunteers
• Assemble media and donor kits for events and meetings
• Assist with the development of agency newsletter, annual reports and other collateral materials as requested and scheduled
• Proofread and coordinate printing of various media, prepare layout and revise information, obtain pricing, coordinate approval process, and assemble and arrange for distribution of electronic and printed materials
• Solicit opportunities for community outreach and HIV testing of most-at-risk populations
• Develop organizational talking points for board members, administrators, staff, doctors, clients and/or public figures regarding HCI and HIV facts
• Coordinate and/or manage a wide variety of special projects
• Serve as one of the primary HIV testers for prevention events; coordinate training and scheduling of other staff and volunteers for events; and assure that all required records are completed and maintained regarding prevention activities
• Other duties as assigned


• Associates degree (AA) in Business Administration, Marketing, Communications or related field
• Bachelors degree, preferred
• 2+ years’ demonstrated experience in a communications related field
• Compulsively organized
• Outgoing and self starting
• Able to work independently and in groups
• 8Ability to create, compose, and edit written materials
• Demonstrated ability to maintain confidentiality
• Ability to make administrative/procedural decisions and judgements
• Knowledge of current and emerging trends in technologies, techniques, issues and approaches in social media and website activity
• Ability to become a certified HIV tester in the state of Kentucky
• Skill in organizing resources and establishing priorities
• Ability to gather data, compile information and prepare reports
• Ability to analyze and problem solve
• Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
• Ability to prioritize and manage multiple projects simultaneously and follow through on issues in a timely manner
• Ability to interact with staff (at all levels) in a fast-paced environment, sometimes under pressure, remaining flexible, proactive, resourceful, and efficient, with a high level of professionalism and confidentiality
• Knowledge of current office practices and equipment and work/project scheduling practices
• Have a valid driver’s license in state of residence and be insurable to drive Heartland CARES’ vehicles
• Excellent people skills
• Communicate clearly and concisely both orally and in writing
• Interpret and apply policies and procedures to assigned activities
• Take responsibility and perform tasks utilizing independent judgment and initiative with attentiveness to detail
• Plan and efficiently organize work in terms of setting and meeting priorities
• Discreetly handle confidential and sensitive matters and materials
• Maintain effective working relationships with those contacted in the course of work
• Effectively tolerate stressful situations and a fast-paced work environment
• Interact effectively and consistently with a diverse group of people of different cultures, ages, genders, sexual orientations, disabilities, races, and religions
Ability to lift files, documents, testing supplies, etc., up to 25 pounds

We will accept resumes for this position through noon on Friday, October 5, 2018.

To apply please send a cover letter, resume, and a writing sample to communications@hcares.org.  Resumes received without a cover letter may not be considered.




We're here to help.

Heartland CARES provides medical care and a number of supportive services for individuals living with HIV and AIDS and their families.