Employment at Heartland CARES means that you are part of a dedicated team that consistently strives for excellence in delivering health care services and social service support to individuals and families impacted by HIV/AIDS.

Heartland CARES, Inc. is an equal opportunity employer (EOE). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Heartland CARES will post job listings on this page as they become available.


Position:             Nurse

Department:     Primary Care

Reports To:       Nurse Practitioner

Status:                Non-Exempt/Hourly

The nurse works directly with the physicians and the health care team to provide optimal care for HCI clients. Responsibilities include performing patient evaluations including monitoring and tracking vital signs, administering medications and vaccines, ordering medical supplies, medications, etc.

• Review and triage/treat labs daily on patients; document all treatment and phone calls in EMR
• Provide HIV education regarding prevention, chronic disease, treatment and adherence.
• Refer patients appropriately to outside providers, emergency rooms or walk-in clinics; retrieve records from outside sources; outside labs/testing and update future encounters
• Check triage line multiple times daily and refer patients to providers who are requesting medications or to be seen
• Order and maintain inventory of clinic medications, medical supplies, vaccines, hygiene products, and adherence tools
• Run reports to include: Kasper, vaccine, new patients, genotypes, drug interaction, and referrals
• Initiate and complete chart reviews for upcoming encounters, including recent labs, referrals, screenings, vaccines, and phone calls
• Call/e-prescribe medications ordered by physicians including running Kasper reports on all controlled substances and initiate/complete prior authorizations as needed
• Attend all required meetings
• Work closely with colleagues for patient assistance, transportation, mental health, and dietary needs
• Report all new cases to: STD surveillance, HIV/AIDS state database, and Pregnancy Registry
• See walk-in patients for nurse visits including:
o PCN shots
o BIZ injections
o Flu vaccines
o Dressing changes
o Evaluation of symptoms and referral to appropriate provider/level of care
• Room patients to include:
o vital signs
o chief complaint
o update clinical history
o new patient interviewing
o medication review
o assist providers with GU exam, PAP, breast exams, and various other procedures/treatments
• Work in conjunction with in-house pharmacy to monitor patient assistance with copays, adherence to medicine regimens and blister packs
• Complete “to dos” in a timely manner, ensuring all aspects of treatment plan is conducted
• Assist Clinic Manager in updating/creating Clinical Policies and Procedures as needed
• Review outside records and new patient enrollments as needed to assist providers
• User define vaccines, labs, genotypes, etc. as needed
• Educate and link patients to HCI’s Part B, C, and housing programs or other outside services. Utilize a variety of strategies such as motivational interviewing
• Assist with retention efforts by contacting patients that have rescheduled, cancelled or no shown two times in a row to reengage into care.
• Follow up with new/returning patients no later than three days following their initial/return appointment.
• Follow up with patients who have been newly prescribed anti-retroviral therapy medications or had a change in medication regimen within one week of initiation/change.
• Monitor patient for a total of four visits to track and monitor progress and efficacy of the care plan. Evaluate the care plan at each of these visits and adapt changes as needed.
• Ensure patient privacy and confidentiality in all phases and activities.
• Maintain knowledge of HIV/AIDS care, funding sources such as Ryan White Programs and services through self-study and training.
• Maintain a positive work atmosphere by acting and communicating in a manner so that you get along with patients, co-workers and managers.
• Assists in establishing continuous quality improvement that supports the accomplishment of the organization’s mission.
• Performs other duties as directed/logically associated with the job


• Licensed Practitioner Nurse (LPN) or Registered Nurse (RN)
• 5+ years experience in medical field preferred
• Experience in outpatient setting preferred
• Licensed as required by state regulations- Kentucky. Must also be willing to obtain Illinois nursing license if hired

• Warm outgoing personality
• Ability to communicate and interact effectively in a supportive manner with persons of all social and economic backgrounds
• Knowledge of general health practices
• Must be a self starter
• Ability to multi-task
• Ability to work well under pressure
• Ability to work accurately and efficiently
• Ability to maintain HIPPA compliance at all times
• Must have computer knowledge, Microsoft Office products and the ability and desire to learn other systems utilized by HCI
• Must be a team player
• Must maintain RN licensure in states where services are rendered (provide copy of current licensure to HCI) and operate within the boundaries of their licensure
• Ability to sit for extended periods of time
• Ability to walk or stand for extended periods of time
• Ability to perform data entry
• Ability to assist clients from sitting or standing onto the examination table
• Ability to electronically file documents in appropriate client’s chart

To apply, please send a cover letter and resume to communications@hcares.org

We're here to help.

Heartland CARES provides medical care and a number of supportive services for individuals living with HIV and AIDS and their families.